Home > General advices
Through experience, we learned that our job is to make the holiday of our guests -clients- enjoyable by showing them the nicest places or whatever they are curious to see. We believe also that the conversations are one of the way to cross the bridges of different cultures and our task is to choose the bridges that are sure.
Take care of a regular and careful washing of the hands before each meal (very strict hygiene of the hands in particular to leaving the toilets).
If during the tour you feel tiredness or a particular pain, speak as soon as it appears with your guide to make necessary arrangements.
We may have planned your trip to the umpteenth degree, but Mother Nature often has ideas of her own. When you enter the wilderness by all means is as prepared as you possibly can, but at the same time go with an open and adaptable mindset.
The unexpected is an integral part of the adventure tours. It is never safe from harsh weather conditions or other that may force your guide to change the planned tour…Good humour and flexibility of character are the best medicines.
Atlas Outdoor was founded in a spirit of solidarity with local people. Through our actions we are committed to improve the daily life and future of local population. Therefore we use and employ only local resources and play an active part in local development associations including Tawaya, in the high Atlas( www.association-tawaya.org ) and Amrad association in Tazarine in southern Morocco, we also donate 3 % of each tour to Tawaya NGO.
Respect the locals: Never take someone’s photo without first asking permission..
We must create as little impact as possible and in some cases leave the area in a more natural state than we found it. To better maintain the natural beauty of areas we travel in, the following guidelines offer suggestions for low-impact and culturally sensitive travel:
In Morocco, Staff expects tips from tourists after the tours. The best way to tip the accompanying team is to make contributions at the end of travel and provide an envelope for each. There’s no set amount as this often depends on group size, but as a guideline around £20 (or 300 Dirhams).
When shopping for souvenirs in the souq (markets) it is normal to haggle. Don’t be alarmed by the shopkeeper’s inflated starting price as you can usually hope to finish up at about half of this. It can be a frustrating experience but it always pays off to stay calm and good humoured and the general idea is to come away feeling that you got good value for your purchase. In other words there’s no right or wrong price, just a price that suits both parties and everyone goes away happy. In upmarket boutiques haggling is not appropriate.
The currency in Morocco is the Dirham, a currency not available outside Morocco. In Marrakech, Azilal, Ouarzazate… there are plenty of exchange facilities and cashpoints accepting Mastercard, Visa, Maestro and Cirrus. Most city restaurants accept payment by credit card. Although accommodation and most of your meals are included in each trip, you will need some spending money for meals that are not included, bar bills, tips and souvenirs. Please refer to your guide for suggestions on how much money to take. 1 euro = approximately 11 DH